Ready2 is an accelerator built on the foundation of Oracle Service Cloud
Oracle Service Cloud is a CRM tool that improves customer service and daily operations through the use of its service request management, knowledgebase, and customer portal. Ready2 enhances the Oracle Service Cloud CRM tool allowing for better purpose-built insight into daily activities through industry-specific analytics, a 360-view of all customer interactions with automatic routing of incoming correspondence, and a searchable, self-learning knowledgebase.
Ready2 is designed to be a low implementation cost solution that leverages the strengths of Oracle Service Cloud for restaurants and municipalities. It is the perfect application to help these organizations effectively and efficiently interact with their customers and constituents.
Ready2 Features and Benefits for Restaurants and 3-1-1
- 360° view of all customer interactions
- Service Request Submission and Request Management
- Automatic Service Request Routing
- Service Request Trend Reporting
The standard implementation for the Ready2 Solution is 2 weeks, which will save you both time and money.