By: Derrick Chin On: April 15, 2018 In: Oracle, Service Cloud Comments: 0

March’s Ask the Experts webinar focused on Browser User Interface (BUI). I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

Why Use the Browser User Interface?

  • Convenience – Cross Browser Functionality
  • Mobile/Portability – Concurrent login to the BUI/Console
  • Flexibility – Ability to work on most devices

Who Can Benefit?

  • Mobile Users
  • Recruiters
  • Managers
  • Field Support
  • Non-Traditional Contact Center Environments
  • Apple Users
  • End-users who do not want to download the .NET client

Have questions about Browser User Interface? Reach out to me. I’d love to chat with you.

Thanks for reading/watching!

Ask CPI's Oracle Service Cloud Experts