“In every interaction I’ve had with CPI, I can tell they genuinely care about us and our customers’ experience.”
The team at CPI has been exceptional to work with,” Greg says. “Anyone in this industry knows that migrating to a new platform can be stressful, but the CPI team went above and beyond to provide us with highly responsive and consistently outstanding service and support. They really are top notch!
“We are all really enjoying our new phone system. I’m receiving feedback on how intuitive and easy it is to use. That’s music to our IT department’s ears!”
“I can’t say enough good things about CPI! Of all the great vendors I have ever dealt with, hands down CPI has been the most professional and well organized. They helped us stay within our budget and made the buying and implementation process simple. Ultimately, that made my job much easier.”
“CIC’s unified messaging has given our business users access to voice mail and email from a single inbox, which has reduced the amount of time they spend chasing down and responding to messages,” said director of operations for MJ Insurance, Donna Bender. “Adding to this increased productivity is the fact that CIC gives employees unified messaging access from a mobile device or a web browser so they are equally productive from the road – something our sales force has really benefitted from.”
"CPI has enabled us to adapt it to our unique business needs instead of the other way around”
“CPI kept our deployment team on-track and on-schedule, while providing the expertise we needed to ensure we would get maximum value from CIC”
“CPI has provided exceptional training for our staff members. Their 12-part video series enabled our faculty and staff to be self-sufficient as they learned to use the new platform. Furthermore, any time we run across an issue, CPI is always quick to respond. That means a lot to us.”
"Phil Stone, our Interactive Intelligence administrator, along with the entire CPI team has played a significant role in helping Marian University succeed! Not only in how we recruit and retain students, but in helping us drive the communications of Indiana's newest medical school."
“After learning what CPI has done for large companies like Lucas Oil Stadium, I was confident they could meet our needs here at Marian University. CPI has exceeded our expectations!”
