Upgrade your Agent Experience

Live Optimization of Your Oracle Service Cloud Workspace

Small changes can help make a big difference for your agents and customers

Overview


This session is designed to build on the workspaces that you already have. We want to add high value, low effort changes that will improve on your agent’s experience.

During this session, we will have a 15 minute live optimization where you will receive actionable recommendations on your provided workspace.

Impact

In some cases, our workspace optimization can cut more than 25% off your agents’ handle time.

When

You choose the time. Register to schedule a session today.

Where

As soon as you register, we will reach out to schedule your live optimization session.

About our Expert

rick-Mcglinchey

Derrick Chin is the Director of CX Solutions at CPI. He has more than 15 years expertise in customer and agent experience. He is passionate about helping his clients improve the experiences they offer their customers and agents.

CPI is Trusted by Organizations around the World, Including:

Register for your session today!

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