By: Mike Stettler On: January 07, 2018 In: Contact Center Comments: 0

As you begin to plan for how to better engage new customers and support existing customers in 2018, you may want to consider if mobile messaging is an effective channel for your organization. In most cases, messaging can be leveraged to reach a broader customer/prospect base but also reduce costly […]

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By: Mike Stettler On: October 31, 2017 In: Contact Center Comments: 0