By: Colin Doggett On: February 13, 2019 In: Oracle, Service Cloud Comments: 0

When does Oracle Policy Automation represent a better solution than an Ask a Question Form?

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By: Colin Doggett On: November 13, 2018 In: Oracle, Service Cloud Comments: 0
By: Colin Doggett On: August 23, 2018 In: Oracle, Service Cloud Comments: 0

August's Ask the Experts webinar focused on Oracle Policy Automation. I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

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By: Colin Doggett On: December 15, 2017 In: Contact Center Comments: 0
By: Colin Doggett On: October 24, 2017 In: Contact Center Comments: 0
By: Colin Doggett On: February 24, 2017 In: Contact Center Comments: 0
By: Colin Doggett On: December 01, 2016 In: Contact Center Comments: 0
By: Colin Doggett On: August 17, 2016 In: Contact Center Comments: 0
By: Colin Doggett On: June 03, 2016 In: Contact Center Comments: 0
By: Colin Doggett On: February 18, 2016 In: Contact Center Comments: 0