About CPI

Our DNA … It’s Who We Are

Communications Products, Inc. (CPI) has been successfully implementing advanced, mission-critical communication Solutions for over three decades. CPI engineered, implemented and supports the communication solutions of over 120,000 business professionals around the world, including the United States Department of Defense and Lucas Oil Stadium (home of the 2012 Super Bowl). CPI has also installed and tested over 15.6 million feet of structured cabling.

Fulfilling the Dream

Cliff Arellano

Cliff Arellano | President & CEO

When Cliff Arellano quit his job in 1983 to start Communications Products, Inc. (CPI) in his garage, our country was deep in the throes of national unemployment at 10.8%, the highest rate since the Great Depression. And, in the spring of that year, 30 states had double-digit unemployment, and bank failures were rising steadily.

Despite these grim statistics, Cliff’s strong desire to be an entrepreneur did not deter him from moving forward with his vision. Risk-taking, being a visionary and having a passion to win are common qualities that entrepreneurs possess. Cliff has these qualities and more.

Prior to starting CPI, Cliff worked for Nortel, a digital technology company – the first in its industry to deliver a complete line of fully digital telecommunications products. True to his entrepreneurial spirit, Cliff felt he could provide the same products/services, yet add his own flair to the business because he knew the products were well-engineered. The timing was ideal for Cliff as deregulation of the Bell System was underway. He started selling equipment and services to customers in Indiana, Michigan and Ohio. The Lincoln Life Insurance Company in Fort Wayne, Indiana, was one of Cliff’s first customers.

CPI Today

Fast forward to today, and CPI has clients worldwide. The keys to its success are taking the time to understand its clients’ greatest needs, being honest as to what is possible and being responsive, nimble, educating them as to their best Solutions and going above and beyond. These are merely a handful of qualities that sets CPI apart and gives the organization its unique DNA.

It is common to hear clients comment: “The CPI team went above and beyond to provide us with highly responsive and consistently outstanding service and support. They are really top-notch!”

CPI delves into learning how its clients operate their businesses, understanding how they differentiate themselves from their competitors and partnering with them to develop workable solutions. CPI operates from a platform of strength and ingenuity. With a staff of seasoned experts, CPI has the experience to continuously improve the way its customers communicate.

CPI’s Indianapolis Based Headquarters

What Our Customers Like About Us


  • Direct access to experienced and knowledgeable techs (from setup to support).
  • Consistent support – The same team who implemented your Solution will be the one that supports it.
  • Fast response times and 24/7/365 support.
  • Fair – Overselling is not in our DNA.
  • Honest – We give candid advice to help you meet your goals.
  • Fun – Yes, we enjoy what we do, and it shows! We have been through countless high-profile projects and can help guide you through stressful situations and still have a good time.
  • Cost-effective – We don’t have 7 layers of VPs that you have to fund. We have a great team of people who care, are willing to roll up their sleeves and get the job done.

  • Genuine – We care about you and your success. 
  • High standards and work ethic – We stick with you until the job is done right.
  • Knowledgeable – If we recommend it, we can do it! Our recommendations are based on decades of industry experience, and we have what it takes to complete the job to your satisfaction.
  • Micromanagement – Not needed with our teams. We deliver on time, get the job done right and respect your office like it’s our own.
  • Mediate – We bridge the gap between executive leadership, IT and end users to ensure each unit’s vision and needs are met.
  • Change managers – Over 33 years of experience helping companies navigate significant, organizational transformations.

Success Stories

Super Bowl Host Committee
Marian University
Suddenlink Success Story
MJ Insurance

What Our Customers Have to Say

Pete Williams

“After learning what CPI has done for large companies like Lucas Oil Stadium, I was confident they could meet our needs here at Marian University. CPI has exceeded our expectations!”

Peter Williams
Assistant Vice President and Chief Information Officer | Marian University

“There are numerous companies out there who can do cabling but few who have the dedicated, caring and sincere experts like CPI. It’s folks like them that set the bar high and make CPI wonderful to work with.”

Art Kahn
Infrastructure Manager | American Specialty Health Incorporated

“The team at CPI has been exceptional to work with. Anyone in this industry knows that migrating to a new platform can be stressful, but the CPI team went above and beyond to provide us with highly responsive and consistently outstanding service and support. They really are top-notch!”

Greg Ewton
iCare Senior Manager | Suddenlink

Awards

Cliff Arellano Receives Award

2015
CPI was awarded one of Indiana’s Top Places to Work by The Indianapolis Star

2014
CPI was awarded one of Indiana’s Top Places to Work by The Indianapolis Star

2013
CPI was awarded one of Indiana’s Top Places to Work by The Indianapolis Star

2011
CPI was awarded one of Indiana’s Best Places to Work by the Indiana Chamber of Commerce

2010
CPI was awarded one of Indiana’s Best Places to Work by the Indiana Chamber of Commerce

2010
CPI was named a Techpoint Mira Nominee

2009
CPI was named a Semi-Finalist in the Best Small Business in Indiana Award by the Indiana Chamber of Commerce

1999
CPI placed 10th on Federal Computer Week’s Top 15 8(a) firms

1999
CPI was recognized in the Hispanic Business Review’s High Tech 50

1998
CPI ranked #197 on Inc. 500’s list of fastest growing companies

1997
CPI’s president and founder Cliff Arellano was recognized for his leadership and was named Ernst & Young’s Entrepreneur of the Year

1997
CPI ranked #380 on Inc. 500’s list of fastest growing companies

Serving Organizations around the World for

Since 1983

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