By: Kory Salem On: February 15, 2017 In: Interactive Intelligence, Pure Cloud Comments: 0

I recently stumbled on a very handy feature tucked away in the PureCloud Document Workspace. You can upload and share files (even large ones) with other PureCloud users OR with people not even using PureCloud!

For the technically inclined, there are many different online tools to share files. I have found that general business users are not always comfortable signing up and learning to use them. I regularly hear from users challenged with sending a large file like a presentation to a customer via email. If you are a PureCloud user with permissions to content management, you can share a file with just a couple of mouse clicks. Here’s how:

  1. Once you have uploaded your file, just hover over the file, click Share under Actions
  2. Choose Share with Others from the drop down
  3. Click Get Sharable Link

The link automatically copies to your clipboard. You can paste it in an email or text or any other way you want to send it. There is even an audit trail to show who has downloaded the file.

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For more information, here is a link to the full instructions: https://help.mypurecloud.com/articles/share-a-file .